Remote Job – Work Remotely As A Release of Information Operations Lead

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered over ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised over $100mm of funding from Transformation Capital, TCV, and SignalFire.




Release of Information Operations Lead



Roles & Responsibilities 

We are looking for a Release of Information Lead to help us build the health information vertical of Grow Therapy, and who will work on audit requests and medical record management projects. You’ll be part of a remote-friendly team of medical billing and management professionals reporting directly into the Insurance Operations Department. Your responsibilities will include:

  • Review Medical Records Requests, compile responses, and deliver to requesting entity
  • Review Payor or Government Audits, compile responses, and deliver to requesting entity
  • Work with RCM Operations to identify areas of opportunity to improve Medical Record collection, storage, and accessibility to enable improved performance against requests
  • Assess our current workflows and partner with leadership to scale the functionality of our healthcare records management
  • Partner with technical teams to develop efficient systems that can improve the accuracy, compliance, and speed in which we respond to requests.

Eligibility Requirements 

  • You have 2 – 4 years of experience managing healthcare records at a mid-large sized organization. Experience working in a healthcare start-up is a plus.
  • You have passion for health information management and are comfortable explaining complex requests to both internal and external stakeholders.
  • You hold a specialized certification in health information management. RHIT (Registered Health Information Technician) is preferred.
  • You have strong communication skills and can quickly and succinctly present your ideas to company leaders.
  • You have a bias for action and care about delivering results and meeting deadlines.

If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume.


  • The chance to drive impact within the mental healthcare landscape from day one
  • Comprehensive health insurance plans, including dental and vision
  • Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):
  • Flexible working hours and location (remote OR in-office, your choice!)
  • Generous PTO
  • Company-wide winter break
  • Mental health mornings (2 hours each week)
  • Team meditation
  • Wellness Stipend
  • In-office lunch and biweekly remote lunch on us!
  • Continuous learning opportunities
  • Competitive salary
  • The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities

Application Process

For more information & Application link, CLICK HERE


Note: Please upload your resume in PDF format






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